Return a parcel

Have you changed your mind?
We have a solution.

You can return your purchases ordered from online shops to a FOXPOST automatic parcel locker locker, for free. See online shops from which you can order products to be delivered to FOXPOST lockers.

If you wish to pick up products purchased online without facing any risk, choose the FOXPOST network! Does that dress not fit you after all? Has your Mom already bought the watch you have ordered for her? No problem, you can return it with us.

NB: There are online shops where the terms and conditions of return are different from the standard, therefore you should always check out the relevant terms and conditions of the given online shop. One thing is for sure: we do not charge for returns.

Do you have any more questions?

We have collected all the FAQs for you along with the answers so that you can find what you are looking for in a matter of minutes. If your question is not on the list, our customer service staff are more than happy to help you.