Retention time extension, modification of telephone number

Your parcel is kept in the parcel machine for 4 days after delivery, we cannot fulfill requests for hol period extension. In the peak season, the number of parcels increases, and we want everyone to continue to receive their parcels on time. In case of an parcel machine failure, the hold period of the parcel will be automatically extended, and in every case we will inform our custumers via SMS.